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How Assurance Financial Shortened Their Average Mortgage Closing to Eight Minutes by Digitizing

With 85% of closings now hybrid, a leading independent mortgage bank is delighting customers and partners alike.

“On quick deployments, eClosing-readiness, and settlement adoption, Snapdocs ‘bats 1.000.’ I could not say more about how well they work with our partners. And their account management team held our hands through every step of digitization.”

Katherine Campbell, Chief Digital Officer at Assurance Financial

85% of closings are now hybrid; next: full eClosings with remote online notarization

  • “With the spike in demand for loans handled remotely, we couldn’t afford to put off adopting digital closings,” Campbell recalls.
  • “Our main goal in adopting digital closings was to uncomplicate the entire closing experience for the borrower. We were seeking to lower our lending costs.”
  • Three key requirements of an eClose solution: (1) quickly deploy hybrid, (2) manage eNotes via eVaults, and (3) work with settlement and notaries on eNotarizing loan packages
  • As of April 2021, the lender processed 85% of loans hybrid
  • Assurance reduced the average closing from an hour in duration, on average, to just eight minutes
  • As of April 2021, Assurance Financial had an average rating of 4.94 out of 5, from almost 16,000 reviews


hybrid closings

8 min

on average, per closing


out of 5 stars from 16,000 reviews


Snapdocs batting average

Katherine Headshot
“The ultimate goal is a complete end-to-end digital solution for the borrower. Snapdocs has helped us make significant improvements to the borrower’s experience, expanding beyond a digital point of sale to using eVault to sign the note. There’s very little of the closing left that requires a wet sign.”

Katherine Campbell, Chief Digital Officer at Assurance Financial

Start eClosing in five weeks. Go all-digital in five months. Snapdocs is here to help you go fast.