WHITE PAPER
The State of Digital Mortgage Adoption
Snapdocs partnered with National Mortgage News and Arizent Research to survey leaders at the Top 500 mortgage lending companies. Survey results reveal improved mortgage closing performance in five key areas.

White paper overview
The surge in mortgage demand and the global pandemic have combined to accelerate the industry’s digital transformation, particularly when it comes to addressing the traditionally error-prone, inefficient, and time-consuming practice of in-person closings.
To better understand how digital closings have impacted lenders, Snapdocs partnered with National Mortgage News and Arizent Research to survey banks, independent mortgage banks (IMBs) and credit unions on their experience with digital closings. The white paper identifies lender outcomes and key benefits of launching a digital closing process.
What’s in the white paper:
The white paper evaluates survey data from 100 respondents at firms with 3,500 or more loan originations in the past year to address:
- How mortgage originators define digital closings
- Where firms are on the adoption curve for digital closing technologies
- What impact digital closing technology is having on lender outcomes
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