How to Handle High Loan Volume: Two Lenders Share Their Secrets


Mortgage has always been a fluctuating business that leaves lenders working overtime and scrambling to hire staff when loan volume goes up, only to let them go when volume goes down. When lenders struggle to keep up, this can push closing times from 30 days to 120 days or more, which results in unhappy borrowers who may lose their dream home or decide to take their business to another lender. 

Fortunately, it doesn’t have to be so complicated.

Hear from The Mortgage Firm and Waterstone Mortgage, two lenders who are efficiently handling high loan volume without hiring new staff. While some are getting crushed under the overwhelming demand, these savvy lenders have efficient processes that enable them to capitalize on the surge in loan applications. In this webinar, they share their tools and tactics for closing more loans faster and increasing the capacity of their staff.

What you’ll learn

  • How you can close more loans without hiring additional employees
  • The tools and tactics that savvy lenders use to handle high loan volume
  • Where to strategically deploy technology and people resources
  • How lenders are using digital closings to save time

Watch the on-demand webinar.


SVP of Capital Markets andOperations at The Mortgage Firm

Sheri Nedley

SVP of Capital Markets and
Operations at The Mortgage Firm
Chief Information Officerat Waterstone Mortgage

Tom Knapp

Chief Information Officer
at Waterstone Mortgage
Implementation Managerat Snapdocs

Tristin Pittenger

Implementation Manager
at Snapdocs